Your personal information is stored with the highest level of security on Kraiya. Find out exactly what data we collect, why we collect it, and how we keep it safe — all clearly explained here.
Want to delete or correct your data?
Help CenterYour privacy is our highest priority. By creating an account or using the kraiya platform, you agree to this Privacy Policy. We commit to never selling your data.
Kraiya collects certain information to keep the platform running smoothly and to give you the best experience. We only collect what is genuinely necessary — requesting unnecessary data goes against our policy.
Information provided at registration:
Information provided during KYC verification:
Automatically Collected Information:
Financial Information:
Kraiya uses the data it collects solely for specified purposes — never beyond them. Below is a full list of how we use your information.
| Purpose | Explanation |
|---|---|
| Account Management | To create, verify, and maintain your account |
| Identity Verification | To complete the KYC process and age verification |
| Transaction Processing | To process deposits and withdrawals securely |
| Customer Service | To resolve your questions and support requests |
| Fraud Prevention | To detect and prevent suspicious activity |
| Legal Compliance | To meet licensing and regulatory requirements |
| Personalized Experience | To suggest promotions and games tailored to your preferences |
| Marketing Communications | To send you promotional emails and messages with your consent |
If you no longer wish to receive marketing communications, you can opt out at any time from your account settings.
Kraiya retains your data only for as long as necessary. Information that is no longer needed is securely deleted after a set period.
Once your account is closed, you may request deletion of your personal data. However, certain information may be retained for a set period due to legal obligations.
Kraiya never sells your personal information. However, limited data may be shared with trusted third parties as needed to operate the platform properly.
All third-party partners are contractually required to comply with our privacy standards. They only receive the data necessary for their specific purpose.
Kraiya's website and app use cookies and similar technologies to enhance platform functionality and personalize your experience.
Cookies can be deleted or disabled from your browser settings. However, disabling essential cookies may affect the platform's functionality.
Every Kraiya user has the right to control their own information. You can exercise any of the following rights at any time.
You can request to know what information kraiya holds about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you can request that your data be deleted.
You can request that we stop using your data for specific purposes.
You can request a copy of your data downloaded in a standard, portable format.
You can opt out of promotional messages at any time.
Kraiya will respond to rights requests within 30 days of receipt. Complex cases may require additional time.
Kraiya is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.
If you believe your child has created an account, please contact us immediately at support@kraiya.bet. We will take swift action.
Kraiya uses industry-leading security measures to protect your data, with safeguards in place at both the technical and organizational level.
In the event of a data breach, affected users will be notified within 72 hours and immediate protective measures will be taken.
Kraiya is an international platform. Your data may be stored on secure servers outside Bangladesh. In such cases, the following assurances apply.
Kraiya updates its Privacy Policy as needed. Users will be notified in advance of any significant changes.
For any privacy-related questions, concerns, or rights requests, please reach out through the following channels.
Our privacy team aims to respond within 48 business hours. For urgent matters, please use Live Chat.
This Privacy Policy was written in Bengali. In the event of any linguistic ambiguity, Kraiya's interpretation shall be considered final.
The Core Pillars of Our Privacy Protection
All data transfers and storage are protected by 128-bit SSL encryption. Your information cannot be intercepted or read by anyone in transit.
Kraiya never sells your personal information. Only the minimum data necessary for service operations is shared with third parties.
Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are resolved immediately.
You have the right to view, correct, delete, or download your data. You may exercise these rights at any time.
We use ISO 27001 certified data centers and are committed to complying with international privacy regulations.
Enable two-factor authentication to add an extra layer of security to your account and protect against unauthorized logins.
Questions Our Users Ask Most
Your data is completely secure on Kraiya. Register today and start gaming on a platform you can trust.
For users aged 18+ only.