Gaming is entertainment, not a habit. Kraiya believes every player deserves a safe and healthy experience. That's why we offer multiple responsible gaming tools — including deposit limits, self-exclusion, and cooling-off periods.
Minors are strictly prohibited from creating an account or playing on the platform.
Set your own deposit, loss, and session limits.
Activate a cooling-off period or self-exclusion at any time.
Get 24/7 support for gaming-related concerns.
The values that shape Kraiya's responsible gaming environment
Gaming is meant to be fun. Playing on Kraiya isn't just about winning — our goal is to make every session an enjoyable one.
Only bet with money you can afford to lose without affecting your daily life. Set a budget and stick to it.
Chasing losses with emotional bets is dangerous. Think clearly before placing every bet.
Keep track of how much time you spend gaming each day. Use the session timer and take breaks whenever you need to.
Don't let gaming get in the way of family time, relationships, or responsibilities. Time with the people you love always comes first.
If you feel like you're losing control of your gaming, reach out for help right away. Kraiya's team and Help Center are always ready to assist.
Log in to Kraiya and manage these tools anytime from your account settings. No hassle, no hidden steps.
* Shown for illustrative purposes. You set your own limits.
Set a maximum daily, weekly, or monthly deposit cap. Any increase to your limit requires a 7-day waiting period.
Set a cap on how much you can lose within a given period. Once the limit is reached, betting stops automatically.
Set a time limit for each gaming session. When your time is up, you'll get an alert and be encouraged to take a break.
Take a break for anywhere between 24 hours and 6 weeks. During this period, logging into your account and placing bets will be completely disabled.
Fully suspend your account for anywhere between 6 months and 5 years. This is the strongest protection measure available.
Use a PIN lock and device lock to prevent children from accessing your account.
It's not always easy to recognize when gaming becomes a problem. Watch out for the warning signs below.
Ask yourself the questions below. If most of your answers are "Yes", it may be time to seek help.
This is for awareness purposes only. For a professional assessment, please reach out to our Help Center.
Set your gaming limits in just a few simple steps
Log in to kraiya.bet with your email and password.
Click the profile icon on the top right and select "Account Settings".
Select the "Responsible Gaming" option from the menu.
Enter your daily, weekly, or monthly limit, then click "Save".
Reach out to our team via live chat or email.
6 months, 1 year, 2 years, or 5 years — choose whatever works best for you.
Verify your identity to complete the application.
Your account will be closed as soon as the request is processed.
Kraiya's Responsible Gaming Policy — Full Details
Responsible gaming means keeping gaming within the bounds of entertainment. On Kraiya's platform, responsible gaming isn't just a policy — it's part of our culture. Our responsibility is to ensure every player enjoys gaming without it ever becoming a source of stress or harm.
Online betting and gaming is a well-established form of entertainment. But like any form of entertainment, moderation is key. Kraiya believes that the right information, the right tools, and awareness are what keep a player in control.
Kraiya is a trusted gaming platform in Bangladesh. Our users aren't just customers — they're part of our family. If gaming starts to have a negative impact on a player's life, that's a failure on our part too. That's why we promote responsible gaming not just as a rule, but as a genuine commitment.
Using responsible gaming tools on our platform is easy and completely free. You can activate these tools at any time, with no questions asked.
Online gaming and betting are growing fast in Bangladesh. For most people, it's simply a form of entertainment. But a small number of players sometimes spend more time and money than they intended — and that's not a personal failing. It's a recognized issue, and there are real solutions.
Research shows that most people affected by problematic gaming can recover on their own — if they become aware of the issue at the right time. Kraiya's Responsible Gaming program is designed to help build that awareness.
If you feel someone in your family may be gaming excessively, start by having an open, calm conversation with them. Approach it with empathy rather than anger or blame. If you need further guidance, contact Kraiya's support center — we're here to help.
Remember, problem gambling is not a character flaw — it's a behavioral condition that can be treated. kraiya is always here for you.
Kraiya does not allow anyone under 18 to register or play under any circumstances. Age is verified at the point of registration, and KYC documents may be requested if there is any doubt. Any account found to belong to a minor is closed immediately.
Use parental control software to prevent children from accessing gaming sites on your devices. The Kraiya app also includes a PIN lock feature.
Kraiya's Responsible Gaming team and support center are always here for you
Our support team is available 24/7, every day of the week. For any questions or help regarding responsible gaming, just reach out via live chat.
Email us at support@kraiya.bet with the subject line "Responsible Gaming". Our specialist team will respond within 24 hours.
Visit our full help center for guides on responsible gaming, tool usage, and problem resolution.
Keep in mind: Asking for help takes courage. On Kraiya, you can seek support completely anonymously. We never judge — we only help.
Answers to the Most Common Questions
Gaming on Kraiya means a safe and enjoyable experience. Sign up today and use our responsible gaming tools to set your own limits on your own terms.
For 18+ only. Please play responsibly.